A 2023 report by KPMG believed that 20% of BPO assignments exceed initial Charge projections. For additional on costs of the outsourced call center, check out our put up on the call center outsourcing fees. The BPO industry is evolving speedily, driven by technological progress and modifying business priorities. With https://myeasybookmarks.com/story5941776/outsourcing-directive-fundamentals-explained